Your dental clinic in Mijas takes calls at all hours: someone who wants to book an appointment, another who asks how much a cleaning costs, and a third who can't remember what time their check-up was. Meanwhile, at the front desk the phone never stops and the paperwork piles up. An artificial intelligence agent can take on that repetitive part of the day, so your team can focus on what really matters: looking after patients well.
What an artificial intelligence agent is (and isn't)
An artificial intelligence agent is a program that carries out tasks autonomously, following rules you define together. It isn't a generic chatbot or a replacement for the dentist: it's a tool that works with your diary and your data to take administrative work off your hands.
- It isn't a person or a physical robot. It's software that lives on your website, your WhatsApp or your practice-management system, and it acts or replies according to the rules we configure.
- It doesn't improvise about health. It never gives diagnoses or medical advice; that's what your clinical team is for. The agent sticks to the operational side: appointments, opening hours, reminders and common questions.
- It does work around the clock. It's available outside opening hours, when the clinic is closed and no one is picking up the phone.
What tasks it can take on in a dental clinic
The tasks that steal the most time at reception tend to be repetitive and predictable, so they're the first candidates for automation. What your agent can do depends on the tools you already use, and we look at that with you before proposing anything:
- Manage the diary. If your practice-management software has an API or integrations, the agent can check free slots and fit in appointments without anyone picking up the phone.
- Send reminders. Appointments the patient misses cost time and money; an automatic reminder by WhatsApp or email can help you cut those no-shows.
- Answer common questions. Opening hours, location, whether there's parking nearby or what documents to bring: questions that come up every day and that the agent can answer on the spot.
- Collect first-contact details. Name, reason for the visit and availability, so your team starts the conversation with the information already organised.
What the clinic gains
The main benefit isn't technological, it's time. Every repetitive task the agent takes on is a minute reception gets back:
- A calmer front desk. Fewer interruptions for basic questions leaves more room to look after the patient in the clinic or to handle what's urgent.
- Fewer missed appointments. Automatic reminders can help you cut no-shows and fill the gaps in your diary more easily.
- An instant reply, in English too. Mijas is a growing residential area with both local and foreign patients; replying right away in the patient's language can make the difference when they're choosing a clinic.
- A more professional image. A patient who writes on a Saturday night and gets a reply comes away with a first impression of a modern, organised clinic.
What you need to get started
You don't need to change your whole system or be a tech expert. To get going you need:
- Define the tasks. Together we decide what the agent should do: which questions it answers, what data it collects and when it hands over to a person.
- Access to your tools. Diary, WhatsApp or website: we look at what can be connected and what can't, so we don't promise anything your software won't allow.
- A tone of voice. The agent speaks like your clinic: friendly and clear, in English and in whatever other languages your area needs.
- A testing period. We launch it under supervision, fine-tune the answers and only let it work on its own once it responds well.
How much it costs
We don't publish a fixed price for AI agents, and for good reason: every clinic is different. The cost depends on how many tasks the agent takes on, which tools need connecting and the volume of conversations it will handle.
That's why we work with a custom quote: we look at your situation, tell you what's possible and give you a clear figure before we start. No hidden fees and no paying for features you won't use.
Do the maths: if the agent prevents a few missed appointments a month or frees up a few hours of reception time a week, the investment can pay for itself quickly. And if you want to see the full range of AI solutions, that's where you'll find everything we do.
Why Solaris
We're an agency based in Marbella, with our feet on the Costa del Sol. That helps us understand the Mijas market: a growing residential area with local and foreign patients who expect quick, attentive service:
- We start from your situation, not the product. Before selling you anything, we look at your clinic, your tools and what really eats your time.
- No fluff. We tell you what's possible with your current software and what isn't, in plain language.
- Real support. We don't leave an agent running and walk away: we test, fine-tune and stay available for improvements.