A law firm in San Pedro Alcántara loses hours every week to tasks that repeat themselves: answering the same questions by phone or WhatsApp, drafting first versions of documents, reviewing paperwork and keeping track of deadlines that cannot slip. None of those tasks bills on its own, yet all of them eat the team's time. An AI agent can take on a good part of that groundwork — always with human review — and give you back the hours for what really matters: looking after your clients and preparing their cases. Here's what it can do, what it can't, and how it's implemented in a firm like yours.
What an AI agent for a law firm is
An AI agent is a program that understands natural language and carries out specific tasks with the tools and data you connect to it. It isn't a simple chatbot that replies with loose sentences: it can receive an enquiry, sort it, look up the information in your knowledge base and prepare a reply or a draft document, within the rules you define.
Think of it as a tireless assistant that handles the repetitive work so the team can focus on legal judgement and on the client. At Solaris we design AI agents tailored to each business, connected to your channels and your processes.
What tasks it can take on (always with human review)
These are the tasks where an AI agent adds the most value in a firm, always as support that a person then reviews:
- Answering first enquiries. It replies to frequent questions (documents for an appointment, opening hours, what you need to start a procedure) and collects contact details so the lawyer can call back.
- Preparing drafts. It produces first drafts of documents, letters or emails from a template and the case details. The lawyer reviews, corrects and signs.
- Reviewing and summarising documents. It pulls out dates, names, amounts and key clauses from contracts, deeds or rulings so you don't have to re-read them in full.
- Keeping track of deadlines. It watches the calendar and warns you in advance of due dates: filings, appeals, renewals and appointments.
- Organising the file. It tags and sorts files so you find what you're looking for in seconds instead of minutes.
In every one of these cases the agent prepares, organises and proposes; the final decision and the signature always belong to the lawyer.
A working example
Picture the flow of a typical enquiry. Someone writes on WhatsApp at nine in the evening asking what documents they need to start an inheritance procedure. The agent answers straight away with the list of documents, offers a first appointment and asks for their basic details. The next morning, the lawyer finds in their inbox a summary with the enquiry, the prospective client's details and a suggested time for the meeting.
Notice what happened: the agent did not give legal advice. It handled the first enquiry and left the case ready for a person to assess. That's exactly the ground we work on.
What an AI agent cannot do
There's a line that isn't crossed, and it's worth being clear about from the start:
- It doesn't give legal advice. It doesn't assess whether a case has legs, doesn't interpret a rule and doesn't decide on a strategy.
- It doesn't sign or file documents. Everything it produces is support material that a lawyer must review before it leaves the firm.
- It doesn't take professional responsibility. Judgement, decisions and responsibility stay with the people.
- It doesn't replace your team. Its value is in saving you time, not in replacing a professional's analysis.
That's why at Solaris we make it clear from day one: the agent always works with human supervision, and we configure it so its answers stay on the side of information and logistics, not legal counsel.
How it's implemented in a firm
The implementation is done in phases so nothing slips through and it doesn't get in the way of the firm's day-to-day:
- We start with what steals most of your time. We look at your repetitive tasks and choose where to begin so you notice the savings quickly.
- We define the sources. Templates, knowledge base and calendar: the agent only works with the information you approve.
- We connect your channels. Website, WhatsApp and email, so it answers where your clients already write to you.
- A testing phase with full supervision. The agent runs in assisted mode and every reply goes through review.
- Review and adjustments. Only what works reliably and under control goes into production.
A custom quote: how much it costs
Every firm is different, so an AI agent is quoted to measure: it depends on the tasks you want to automate, the channels and the integrations you need. That's why we don't publish a fixed price for this service; we'd rather listen to your case and propose a realistic scope and price. You can see everything it includes on our AI solutions page.
Do the maths with your own case: if an agent gives you back a few working hours a week that you currently spend answering the same questions and writing drafts, the recovered time already justifies the investment.
Why Solaris for your firm
There are many ways to approach automation. We work differently:
- Specialists in local businesses on the Costa del Sol. We know San Pedro Alcántara and we understand how a firm relates to its local clientele.
- A cautious approach by design. Human supervision, clear limits and transparency: the agent supports, it doesn't decide.
- No technical jargon. We explain what the agent does and how it's controlled, in plain language.
- We build on your processes. No generic templates: we adapt the agent to your way of working and to your documents.