It's nine at night, the dining room is full and the phone won't stop ringing. Nobody picks it up because the whole team is serving tables. Every missed call is a booking that goes to another restaurant. An artificial intelligence agent doesn't get tired, isn't busy and answers instantly: it books tables over WhatsApp, answers "do you have a table for two?" and confirms without anyone picking up. Here we explain what an AI agent can do for your restaurant in Marbella and how much it costs.
What an artificial intelligence agent is for a restaurant
It's not a robot serving tables: it's a digital assistant that handles communication with your customers.
- It understands natural language. The customer writes or speaks the way they would to you: "do you have a table for four on Saturday?". The agent understands and answers.
- It's connected to your diary. It checks real availability and books directly, with no steps in between.
- It speaks several languages. In Marbella, with clients from all over the world, it answers in Spanish and English (and more) depending on who's asking.
- It works 24/7. In the middle of the night, during the rush or on a holiday: someone always answers.
WhatsApp and phone bookings without anyone picking up
Most bookings today come through WhatsApp. An AI agent handles them all:
- It answers instantly. While your team serves tables, the agent confirms the booking and sends the details (time, people, table).
- It logs every booking in your system. No paper and no double bookings: everything is recorded where you can check it.
- It handles cancellations and changes. If the customer changes the time, the agent rearranges things without anyone having to call.
- It reduces no-shows. It sends automatic reminders before the booking, so the table doesn't sit empty.
24/7 attention: it answers while you're in the middle of service
A restaurant's busiest hours are exactly when nobody can answer the phone. The agent covers that gap:
- It answers common questions. Opening hours, location, whether there's a terrace, whether dogs are allowed, whether there are gluten-free options: the agent answers what you already know, without bothering you.
- It only escalates what matters. When the enquiry is complex (an event, a serious allergy), it alerts a person. It handles the rest on its own.
- It answers on your behalf, in your tone. We configure it to sound like your restaurant, not like an answering machine.
What else an AI agent can do for your restaurant
- Recommend dishes and answer about the menu. If someone asks about the menu or a specific dish, the agent explains it.
- Capture leads for events. Weddings, birthdays, corporate dinners: it collects the details and the request so your team can follow up.
- Draft review replies. A first draft reply to Google reviews, which you review and publish.
- Integrate with your online booking. It works with the most common booking platforms, without changing how you work.
How much an AI agent costs for your restaurant
Every restaurant is different, so there's no fixed price: we work with a custom quote based on your booking volume and what you need. What we can tell you:
- It's a fixed, predictable cost. You know what you pay each month, with no surprises.
- It pays for itself with a few bookings. An agent that recovers lost calls pays for itself with a couple of tables a month.
- No forced commitment. You hire it for as long as you need it.
Want to know what it would cost for your restaurant? Request your custom quote or see everything we do in AI Agents.
Why Solaris for your restaurant
Not all AI agents are the same. This is how we work:
- Specialists in local businesses on the Costa del Sol. We also build the website for your restaurant and know the sector.
- We integrate it with your current tools. Without changing how you work or your booking system.
- We support you through the launch. We train it with your menu, hours and allergens, and stay with you until it works on its own.
- Everything from Marbella, in your language. Close by, in Spanish and English. Discover our AI solutions.